Company focused on extending its relationships with new and existing customers and partners and supporting the region’s telecommunications sector with its Customer Engagement solutions
(BUSINESS WIRE)-- Comptel Corporation(NASDAQ OMX Helsinki: CTL1V) today announced its decision to open a branch office in Riyadh, Kingdom of Saudi Arabia. The company is continuing to expandinto the Middle East and Africa to achieve its goal of getting closer to and building more collaborative relationships with new and existing customers and partners.
Already well-established throughout the Middle East and Africa, Comptel is focused on supporting communications service providers (CSPs) throughout Saudi Arabia with its Customer Engagement solutionsand its implementation and professional services. The company is leveraging its expertise in event data processing, advanced predictive analytics and real-time action-taking to help operators deliver a continually high quality of experience. With Comptel’s products and services driving personalised subscriber interactions, CSPs can build value, customer loyalty and competitive differentiation, generate revenue and upsell opportunities, and improve their business performance.
Supporting Quotes
“We believe the Saudi telecommunications market will continue to grow because subscriber demand for data services is skyrocketing,” said Juhani Hintikka, president and CEO, Comptel. “As such, more competition is being drawn to the region. This is requiring CSPs to better understand their customers’ needs and more efficiently fulfill their desires for targeted and innovative services. Comptel is ready to help CSPs overcome this challenge and energise their businesses by fostering real-time customer engagement.”
“Saudi Arabia is fast becoming a central hub for information and communications technologies, and customers are proving to be early adopters of new advanced services,” said Veqar Ul Islam, senior vice president, Middle East & Africa, Comptel. “By making our Customer Engagement solutions available to the region and by partnering with local system integrators specialising in telecommunications, we can enable CSPs to capitalise on this excitement, satisfy customers’ appetites for innovative products and grow their businesses to achieve long-term success.”
Resources
For more information about Comptel, visit www.comptel.com. Learn more about the company’s Customer Engagement solutionsand its range of services.
Connect with Comptel on its blog, Compelling Conversations on OSS, and on Twitter, LinkedInand Facebook. Also visit the company’s YouTube channel.
Juhani Hintikka is on hand to brief press about Comptel’s event – analysis – action strategic framework and the opportunities it can bring to CSPs in the increasingly competitive telecom market. To arrange an interview, contact comptel@marchpr.com.
Tags
Comptel, Middle East, Africa, Saudi Arabia, customer engagement, communications service providers, CSPs, telecommmunications, event – analysis – action
About Comptel Corporation
Since 1986, Comptel has helped more than 280 service providers across 85 countries meet over one billion subscribers’ communications and infotainment needs. Comptel’s solutions are built on an event – analysis – action strategic framework that leverages the company’s strengths in event data processing and advanced predictive analytics to enable real-time action. Comptel’s service fulfillment, mediation, charging and policy control, and predictive social analytics products with implementation and professional services enable service providers to enhance customer engagement and, in turn, create revenue, reduce costs and lessen churn. Comptel has a global team of nearly 700 professionals, and net sales were EUR 77 million in 2011. For more information, visit www.comptel.com.
Contacts
Comptel Corporation
Ulla Koivukoski, +358 9 700 1131
SVP, Marketing and Communications
ulla.koivukoski@comptel.com
Comptel Corporation, Middle East and Africa
Fariha Shah, +971 55 954 9130
Marketing & Communications Director
fariha.shah@comptel.com
March Communications
Beth Brenner / Aarti Shah
+1 617-960-9875
comptel@marchpr.com
www.marchpr.com
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