Sunday, August 30, 2015

MoI: Significant Turnout of Citizens Availing the e-Passport Renewal Service

Lieutenant Colonel Faisal Mohammed Al Shimmari (Photo - ME NewsWire)Passport Photo Requirements to be Respected
Abu Dhabi, United Arab Emirates - Saturday, August 29th 2015 [ME NewsWire]

The Ministry of Interior’s smart application, UAE-MOI, compatible with iOS, Android, Blackberry and Windows Mobile operating systems, witnessed a significant turnout of citizens wishing to avail this new online service which brings convenience and hassle-free renewal of passports.

Through the Smart Government Program, the Ministry of Interior urged citizens to respect the requirements established by the Program, namely uploading the photo to the system when applying for issuance and renewal of passports. This would avoid any delays in the completion of their transactions in accordance with specific conditions designed to streamline their procedures.

Lieutenant Colonel Faisal Mohammed Al Shimmari, CEO of the Smart Government Program at the Ministry of Interior, stressed the need to take into account the requirements for the passport photo, which are designed to help make travelling easier, and are used to verify travelers’ identity and ensure they can be easily identified as they cross international ports and airports. “Basic passport photographs are adopted internationally and are intended to serve passengers of different nationalities,” he said.

Additionally, he explained that the applicants wishing to issue new passports or renew old ones must abide by the requirements set out by the Naturalization, Residency and Ports Sector. “The photo must be current, taken on a white background; with face looking directly at the camera and not tilted in any direction Applicants must remember to avoid wearing glare-on glasses or colored contact lenses when taking the photo,” he added.

“Women should also avoid excessive makeup, and photos must not be digitally enhanced or altered to change appearance in any way,” he stressed.

The CEO of the Smart Government Program underlined that work is going well to complete citizens’ transactions and develop all services electronically or through smart applications. In a bid to provide the service with simplified and easy procedures, the Ministry has allocated several channels through the website: and its smart application, UAE-MOI, which is available across all mobile platforms including iOS, Android, Blackberry and Windows Mobile, as well as though its seven-star service centers designed to provide high-end serviced to applicants.

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The Arabic-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the Arabic-language text, which is the only version of the text intended to have legal effect.


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