Company already supporting hundreds of clients running SAP Business Suite 7 and S/4HANA Applications
LAS VEGAS-Saturday 25 April 2020 [ AETOS Wire ]
(BUSINESS WIRE) -- Rimini Street, Inc.
(Nasdaq: RMNI), a global provider of enterprise software products and
services, the leading third-party support provider for Oracle and SAP
software products and a Salesforce partner, today announced the
immediate global availability of Rimini Street Support for SAP S/4HANA.
Rimini Street has been servicing SAP products since 2008 and provides
its award-winning, proven, premium Support Services to hundreds of
clients running SAP Business Suite 7 and S/4HANA applications and SAP
HANA and Sybase databases. Rimini Street also provides Application
Management Services (AMS) to “run” SAP products for its clients.
Rimini Street Support for S/4HANA
Rimini Street
Support for S/4HANA covers the full suite of S/4HANA functional and
technical components including the SAP Fiori UI and in-memory SAP HANA
database. Rimini Street’s Support for S/4HANA includes the same
ultra-responsive, award-winning support program that has made the
Company the leading third-party provider of support for SAP’s Business
Suite 7 software worldwide.
All Rimini
Street clients are assigned a Primary Support Engineer (PSE) who has an
average of 15 years’ experience in SAP software, backed by a team of
functional and technical engineers, available 24/7/365. Clients also
receive the Company’s industry-leading service level agreements (SLAs)
with a guaranteed response time of 15 minutes for critical (P1) issues.
In addition, clients receive guaranteed support from Rimini Street for
their current software releases for a minimum of 15 years without any
required upgrades or migrations.
Leading Pharmaceutical Distributor Accelerates Innovation
Nadro, the
leading distributor of pharmaceuticals and goods to more than 25,000
pharmacies across Mexico, switched from SAP to Rimini Street for support
of its complex, highly-customized hybrid deployment of SAP S/4HANA,
Business Suite 7 and HANA database software. The company switched to
Rimini Street as part of its IT optimization strategy, and Nadro is now
able to focus its IT efforts on accelerating innovation.
“Switching to
Rimini Street for support of our hybrid SAP S/4HANA, Business Suite 7
and HANA database software landscape allows Nadro to reduce IT operating
costs and invest the savings to deliver innovation projects across the
company, improve our operational efficiency and enhance the quality of
our customer service,” said Jorge Malo, IT director, Nadro. “We are
extremely happy with the level of service and support we receive from
Rimini Street across our SAP software portfolio on a daily basis and
have confidence that this will be a fruitful partnership for years to
come.”
Rimini Street Offers Support for Both SAP Business Suite 7 and S/4HANA Products
As a trusted
support partner, Rimini Street is software vendor and release agnostic.
The Company offers its award-winning, proven enterprise software Support
Services regardless of whether clients choose to continue running and
leveraging their current, robust SAP Business Suite 7 or earlier
software releases for many years to come, migrate completely to the
newer SAP S/4HANA over time, or if they choose to utilize both
concurrently in a hybrid architecture.
“It is so
important for enterprise software licensees to have options when it
comes to their maintenance and support,” said Vinnie Mirchandani,
analyst and author of SAP Nation 3.0. “With the addition of SAP
S/4HANA to Rimini Street’s product support portfolio, customers now
have another vector of choice. They can stay on their current, stable
SAP Business Suite 7 software, migrate completely to the S/4HANA
product, or utilize both products in a hybrid environment. They can also
choose to get support from SAP or a third-party support vendor like
Rimini Street, which many customers prefer due to its better economics,
service responsiveness and support for customizations.”
“By
broadening our service portfolio to include support for SAP S/4HANA, we
have expanded the support options for SAP licensees, allowing them to
realize significant savings and maximize the return on their investment –
regardless of which SAP products and releases they choose to run,” said
Seth A. Ravin,
Rimini Street CEO. “Our focus is providing cost-effective,
award-winning unified Support and Application Management Services across
our client’s SAP landscape, enabling them to focus more of their IT
budget, people and time on innovation projects that will enhance
competitive advantage and drive growth.”
For more information regarding Rimini Street’s product support portfolio for SAP, click here.
About Rimini Street, Inc.
Rimini
Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software
products and services, the leading third-party support provider for
Oracle and SAP software products and a Salesforce partner. The Company
offers premium, ultra-responsive and integrated application management
and support services that enable enterprise software licensees to save
significant costs, free up resources for innovation and achieve better
business outcomes. More than 2,000 global Fortune 500, midmarket, public
sector and other organizations from a broad range of industries rely on
Rimini Street as their trusted application enterprise software products
and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)
Forward-Looking Statements
Certain
statements included in this communication are not historical facts but
are forward-looking statements for purposes of the safe harbor
provisions under The Private Securities Litigation Reform Act of 1995.
Forward-looking statements generally are accompanied by words such as
"may," "should," "would," "plan," "intend," "anticipate," "believe,"
"estimate," "predict," "potential," "seem," "seek," "continue,"
"future," "will," "expect," "outlook" or other similar words, phrases or
expressions. These forward-looking statements include, but are not
limited to, statements regarding our expectations of future events,
future opportunities, global expansion and other growth initiatives and
our investments in such initiatives. These statements are based on
various assumptions and on the current expectations of management and
are not predictions of actual performance, nor are these statements of
historical facts. These statements are subject to a number of risks and
uncertainties regarding Rimini Street's business, and actual results may
differ materially. These risks and uncertainties include, but are not
limited to, catastrophic events that disrupt our business, changes in
the business environment in which Rimini Street operates, including
inflation and interest rates, and general financial, economic,
regulatory and political conditions affecting the industry in which
Rimini Street operates; adverse developments in pending litigation or in
the government inquiry or any new litigation; our need and ability to
raise additional equity or debt financing on favorable terms and our
ability to generate cash flows from operations to help fund increased
investment in our growth initiatives; the sufficiency of our cash and
cash equivalents to meet our liquidity requirements; the terms and
impact of our outstanding 13.00% Series A Preferred Stock; changes in
taxes, laws and regulations; competitive product and pricing activity;
difficulties of managing growth profitably; the customer adoption of our
recently introduced products and services, including our Application
Management Services (AMS), Rimini Street Advanced Database Security, and
services for Salesforce Sales Cloud and Service Cloud products, in
addition to other products and services we expect to introduce in the
near future; the loss of one or more members of Rimini Street's
management team; uncertainty as to the long-term value of Rimini
Street's equity securities; and those discussed under the heading "Risk
Factors" in Rimini Street's Annual Report on Form 10-K filed on March
16, 2020, and as updated from time to time by Rimini Street's future
Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current
Reports on Form 8-K, and other filings by Rimini Street with the
Securities and Exchange Commission. In addition, forward-looking
statements provide Rimini Street's expectations, plans or forecasts of
future events and views as of the date of this communication. Rimini
Street anticipates that subsequent events and developments will cause
Rimini Street's assessments to change. However, while Rimini Street may
elect to update these forward-looking statements at some point in the
future, Rimini Street specifically disclaims any obligation to do so,
except as required by law. These forward-looking statements should not
be relied upon as representing Rimini Street's assessments as of any
date subsequent to the date of this communication.
© 2020 Rimini
Street, Inc. All rights reserved. “Rimini Street” is a registered
trademark of Rimini Street, Inc. in the United States and other
countries, and Rimini Street, the Rimini Street logo, and combinations
thereof, and other marks marked by TM are trademarks of Rimini Street,
Inc. All other trademarks remain the property of their respective
owners, and unless otherwise specified, Rimini Street claims no
affiliation, endorsement, or association with any such trademark holder
or other companies referenced herein.
View source version on businesswire.com: https://www.businesswire.com/news/home/20200422005093/en/
Contacts
Michelle McGlocklin
Rimini Street, Inc.
+1 925 523-8414
mmcglocklin@riministreet.com
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