Real Madrid Café goes digital with a new app that allows it to engage customers in a fun, exciting and interactive way through social media. The new app also includes a digital version of the menu, making it easy for customers to place orders, with its convenient navigation tabs and categories; as well as crystal clear images and prices.
In addition, the app allows customers to find out more about each dish on the menu, with the ingredients easily accessible with the simple tap on a specific item on the menu.
The app is also a launch pad to view the café’s official Facebook page, which updates customers on happenings about the restaurant in real time.
“This smart solution is our way of improving our customer’s experience in every aspect. This digital step towards greater convenience and a key engagement opportunity allows us to collect customer feedback in real time, and be to able address them in an efficient and effective way,” said Rene Rojas, Senior Restaurant Manager.
Another enhanced customer experience innovation that Real Madrid Cafe is introducing is a carnival atmosphere during Real Madrid matches, when they roll out the red carpet at the entrance for customers. The larger-than-life experience of Real Madrid games are made more genuine with the addition of tailored table decorations, special menu promotions, and authentic merchandise items, which are all designed to make guests feel they are at the game. Chants and entertainers will also be incorporated into this festive atmosphere at the restaurant in the near future.
About Real Madrid Cafe
A unique dining destination that thrives with the Real Madrid spirit, Real Madrid Café is where passionate fans of the great football club socialise and have a great time. It’s a creative mix of retail, dining and entertainment where guests can shop for their favourite Real Madrid merchandise, enjoy watching football matches, as well as indulge in Spanish-inspired dishes, along with a wide selection of coffees & pastries, salads, sandwiches, burgers, pastas, pizzas and desserts.
Located at The Beach Mall, JBR (opposite Sofitel Hotel), Real Madrid Café is open weekdays from 10am till 12am, and on weekends from 10am till 1am.
For reservations, please contact +9714 2775625
Also visit:
Facebook - https://www.facebook.com/RealMadridCafeDubai
Twitter: https://twitter.com/RealMadridDxb
Instagram: instagram.com/realmadriddxb
Contacts
Shenoy
ekadaaPR
Dubai, U.A.E.
00971 4391 2100
shenoy@ekadaa.com
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