Doha, Qatar - Sunday, April 27th 2014 [ME NewsWire]Hamad Medical Corporation, in partnership with the Institute for Healthcare Improvement, a leading innovator in health and health care improvement worldwide, yesterday launched the second annual Middle East Forum on Quality and Safety in Healthcare at the Qatar National Convention Center.
The forum was officially opened by HMC’s Managing Director Dr. Hanan Al Kuwari and was attended by senior healthcare leaders from Qatar and overseas. Around 3,000 healthcare professionals are expected to attend the three day Forum to learn, collaborate and be inspired to deliver the best patient experience. Delegates will learn about the ‘science of improvement’ including research contributing to the development of tools as well as methodologies designed to enable positive and sustainable change.
Dr. Hanan used her Forum opening speech to reinforce HMC’s role as the leader in quality healthcare improvement in Qatar. She explained the importance of the Forum in providing a platform for knowledge sharing amongst healthcare professionals which would build upon the work of Hamad’s Center for Healthcare Improvement.
“Hamad Medical Corporation has been on a journey of continuous transformation to ensure the best possible care for our patients. The best healthcare organizations in the world focus on quality and safety. HMC is the leader in quality improvement in Qatar and we are always looking for ways to improve,” she said.
“The Middle East Forum on Quality and Safety in Healthcare is shaping up to be the region’s leading conference on healthcare improvement and HMC is at the forefront of delivering health advancements to the people of Qatar. Hamad is delighted to host this event and we warmly welcome distinguished healthcare professionals from Qatar, the region, and around the globe,” she added.
The opening ceremony was followed by the first plenary session, delivered by Maureen Bisognano, President and CEO of the Institute for Healthcare Improvement, who talked about how healthcare professionals can adapt their approach to care by focusing more on the patient’s needs. “Working closely with patients and families can also produce better designs for care,” Ms. Bisognano stated.
HMC’s Acting Chief of Medical, Academic and Research Affairs Professor Michael Richmond also emphasized the importance of the Forum stating: “The theme for this forum is about empowering healthcare professionals and the science of improvement and implementing safest and best healthcare priorities as demonstrated from around the world. We are doing this because we have a duty of care. Our patients have placed their trust in us to care for them in the same way that we would expect to be cared for if we were patients.
Our workforce must be inspired by a vision that aligns its multinational staff with a clear and unambiguous patient centric goal – to deliver a safe clinical journey and ensure that the patient experience is significantly better than they could have anticipated.”
The topics and discussions included in the Forum covered subjects such as Innovation for Driving Improvement, Early Warning Systems: Scorecards that Save Lives, The Role of Leaders in Building a Culture of Continuous Improvement and Leadership Skills for Nurses.
Delegates also heard from keynote speaker Dan Heath, leading author and Senior Fellow from the Duke University CASE School of Business in the USA. Mr. Heath, co-author of Switch: How to Change Things When Change Is Hard, which debuted at number 1 on the New York Times and Wall Street Journal bestseller lists, also held a lecture similarly titled Switch: How to Change When Change is Hard. The lecture’s aim was to enable delegates to identify the mechanics of human behavior that could help them identify positive healthcare changes in their own areas of responsibility.
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About HMC
HMC is the principal public healthcare provider in the state of Qatar, delivering the safest, most effective and compassionate care to each and every one of our patients.
HMC manages eight specialist and community hospitals providing highly specialized and complex care as well as the National Ambulance Service and home and residential care, all accredited by Joint Commission International.
HMC is evolving into the region’s first academic health system and we partner with key high profile partners in Qatar and beyond, including Weill Cornell Medical College, the Institute for Healthcare Improvement and Partners Healthcare, Boston.
Our tripartite mission to combine health, education and research has seen the establishment of specialized institutes in cancer, heart disease, metabolic disease and neurosciences – all focused on bringing the latest medical discoveries to our patients.
We are also the first hospital system in the Middle East to achieve institutional accreditation from the Accreditation Council of Graduate Medical Education - International (ACGME-I), which demonstrates excellence in the way medical graduates are trained through residency, internship and fellowship programs.
To meet the healthcare needs of Qatar’s growing population HMC is also undergoing an extensive expansion program to more than double our hospital, research and education facilities by 2030.
At HMC our patients are at the heart of everything we do.
About The Institute for Healthcare Improvement
IHI is a leading innovator in health and health care improvement worldwide. For more than 25 years, we have partnered with visionaries, leaders, and front-line practitioners around the globe to spark bold, inventive ways to improve the health of individuals and
populations. Together, we build the will for change, seek out innovative models of care, and spread proven best practices. When it comes to raising the quality of health for all, IHI sees boundless possibilities, and while we see the walls in front of us, we will not rest until we reach the other side. Learn more at ihi.org.
Contacts
Sandy George
CXO Communication for IHI
(617) 413-6126
sandy@cxocommunication.com
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