The Ministry of Interior, represented by the Naturalization, Residency and Ports Sector, recently launched an online service to allow GCC residents and their escort to get their UAE entry permits (visas) via the various ports across the country, through the “Fawri” portal on the ministry’s website www.moi.gov.ae. These measures are in line with the Ministerial Decree No. 377 of 2014, and in accordance with the required conditions and procedures.
Major General Khalifa Hareb Al Khaili, Assistant Undersecretary of the Ministry of Interior for Naturalization, Residency and Ports, indicated that the new service comes in line with the Ministry of Interior’s keenness to keep pace with technology advances in order to expedite passenger movement at the various ports and streamline the visa issuance procedure for passengers before arriving to the country, ultimately save time and effort for travelers.
He said: “The Naturalization, Residency and Ports Sector constantly seeks to elaborate an advanced method to further keep pace with the development and progress witnessed by the UAE in all areas. ” He also noted that additional smart solutions will be rolled out in the future, in order to provide distinguished services that exceed customers’ expectations in record time and in accordance with the highest advanced standards.
Adding further, Major General Al Khaili said: “Launching the online visa issuance service for GCC residents and their escort is a paradigm shift in upgrading services’ efficiency, within an integrated strategy towards smart transformation of services and ensure their availability through the Ministry of Interior’s website and smart phones. This approach is in line with the vision of the Government aimed at upgrading services provided to the public and empowering the concept of fast, high-quality services.”
For his part, Lt. Colonel Matar Kharbash, Head of E-services Department at the Naturalization, Residency and Ports Affairs sector, Head of the team supporting smart e-transition at the Naturalization, Residency and Ports Sector, stressed the MoI’s diligent pursuit to develop smart e-services so as to enhance public satisfaction while maintaining a high level of professionalism that exceeds all expectations in various police sectors in the country. This is in line with the smart government initiative aimed at increasing and boosting awareness of government entities about the benefits of mobile phone services and the need to implement the optimal techniques in the provision of government services to improve performance, based on the creativity and innovation factors and consistent with the need to cater to the requirements of all society segments and achieve their aspirations.
Moreover, Major General Al Khaili pointed out that the visit visa is issued at the various ports in the country, in accordance with Article 42 for GCC expats (not obtaining a prior visa or permission), allows him to enter into the territory of the Country if he belongs to any of the following categories: ·Businessmen, investors, partners, and company managers and representatives; ·Accountants, Auditors, doctors, engineers, lawyers and legal advisers; ·Public sector workers other than workers and laborers; ·Family members of the abovementioned individuals or entities and their escort, namely the helpers, and individuals sponsored by them; ·Foreign family members of GCC nationals, their sponsored helpers and escorts; ·GCC truck drivers transporting goods from any of the GCC countries. They are required to submit a sponsor’s letter of no objection (NOC) from the sponsoring entity in the country of issuance; ·Sponsored of citizens who have residence permits in GCC countries.
Boxed Text: Our Services within Your Reach
For his part, Lieutenant Colonel Faisal Mohammed Al Shimmari, CEO of the Smart Government Program at the Ministry of Interior, underlined the commitment of the Ministry to improve smart e-services provided to customers to reflect the UAE vision 2021. “This is achieved through maintaining the levels of service availability and standards of quality and excellence, so as to boost the customer’s confidence and satisfaction and meet their expectations,” said Lt. Colonel Al Shimmari. Moreover, he emphasized the diligent work carried out by all police and security sectors to implement initiatives and projects that make optimal use of information and communication technologies in an innovative and intelligent way, thus achieving the public’s expectations and boost the country’s global competitiveness, while maintaining national gains; and making the UAE one of the best countries in the world.
Adding further, Lt. Colonel Al Shimmari underscored the keenness of the ministry to provide all segments of society with advanced and user-friendly techniques. “The ministry also seeks to live up to its slogan “Our Services Within your Reach... Your Satisfaction is our Aim” by providing electronic and smart services in a secure, quick and accurate steps, according to the UAE’s National Agenda for the coming years,” he said. He also noted that this would serve the ultimate goal of making the UAE one of the safest places in the world by achieving a total sense of security and safety. Lt. Colonel Al Shimmari also indicated that the ministry constantly endeavors to keep abreast of the latest developments with the aim of serving customers. To this end, it has allocated the phone number 800500 to receive their enquiries during business hours to facilitate the completion of transactions. In conclusion, he called upon the public to provide the ministry with any proposals that would enhance the services provided to them via the Email: mobile@moi.gov.ae.
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The Arabic-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the Arabic-language text, which is the only version of the text intended to have legal effect.
Contacts
The UAE Minister of Interior's General Secretariat, Tactical Affairs and Security Media Department
Abu Dhabi Police GHQ - Security Media
Chris Cron +971-(0)-50-987-1317
E-mail: cron.media@hotmail.com
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