Tuesday, May 6, 2014

MoI Reviews Performance Development Mechanisms at Naturalization, Residency and Ports Affairs

ME Newswire

Abu Dhabi, United Arab Emirates - Monday, May 5th 2014

The Ministry of Interior discussed performance development mechanisms at the Naturalization, Residency and Ports Affairs sector, through implementation of a number of developmental projects. Upgrading the standards of work, providing distinguished services to the public, as well as a number of topics related to violators of the law of entry and residence of foreigners, sea checkpoints and various services provided at these ports, and humanitarian assistance response mechanisms were discussed during the meeting; appropriate decisions were taken accordingly.

The Naturalization, Residency and Ports Affairs Higher Committee had recently held its third meeting at the office of the Assistant Undersecretary of Naturalization, Residency and Port Affairs of Abu Dhabi. The meeting was chaired by Major General Khalifa Hareb Al Khaili, Acting Assistant Undersecretary of the Ministry of the Interior for Naturalization, Residency and Ports Affairs, and attended by Major General Mohammad Ahmad Al Marri, Director General of the Dubai Naturalization and Residency and Ports Affairs Department (DNRD), along with Directors-General of Residency and Foreigners Affairs, members of the committee.

Attendees reviewed presentations related to services warehouse system, key indicators for measurement of service performance and delivery time, as well as the EFQM “Committed to Excellence” Certificate obtained by the sector. The meeting also reviewed a number of topics, namely; the ministry’s strategic plan; the management processes development project; the skills management project; the customer satisfaction and human resources outcomes for the year 2013; the proposals and complaints outcomes; in addition to the overall results achieved during 2013.

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The Arabic-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the Arabic-language text, which is the only version of the text intended to have legal effect.

Contacts

The UAE Minister of Interior's General Secretariat, Tactical Affairs and Security Media Department

Abu Dhabi Police GHQ - Security Media

Chris Cron +971-(0)-50-987-1317

E-mail: cron.media@hotmail.com









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