ABU DHABI, United Arab Emirates - Wednesday, December 31st 2014 [ME NewsWire]
Lt.
General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and
Minister of Interior, chaired a meeting on Wednesday, at the Abu Dhabi
Police GHQ’s main building, to mark the launch of the centralized
database for the Ministry of Interior’s e-services. This server provides
a centralized e-database and supports the efforts of the Ministry of
Interior’s sectors in establishing development plans, and improving
quality and performance indicators.
Lieutenant Colonel Nasser
Khadem Al Ka’bi, Head of the Customer Service Department briefed His
Highness on the system’s work mechanism, its technical advantages and
the services it provides to enhance development and modernization
efforts at the Ministry. The briefing was attended by Major General
Ahmed Nasser Al Raisi, Acting Director General of Electronics and
Telecommunications Services; Brigadier Mansour Ahmed Bin Hamoodah,
Director General of the MoI’s Affairs; Colonel Mohammed Hamid bin
Dalmouj Al Dhaheri, Strategy and Performance Development Director
General et the Ministry of Interior; and Colonel Faisal Sultan Al
Shuaibi, Head Director of Strategy and Performance Development at Abu
Dhabi Police GHQ.
Major General Al Raisi noted that the project
reflects the vision of the police leadership aimed at providing policing
services to customers electronically and streamlining access to these
services hassle-free. “It also promotes the development of police work
using the latest technology means with high quality standards,” added
Major General Al Raisi.
For his part, Lieutenant Colonel Nasser
Khadem Al Ka’bi indicated that the Centralized Database for the Ministry
of Interior’s e-services supports the efforts of the competent
authorities at the ministry in their quest to develop plans and
strategies designed to improve the quality of services provided to the
public. “This would achieve the Ministry’s vision, which is closely
aligned with the Federal Government’s strategy. It would also allow
optimal follow-up and response to service and grievances indicators, in a
manner that contribute to the development process; as well as
streamline customers’ access to information and data related to the
ministry’s services,” pointed out Lieutenant Colonel Al Ka’bi.
Adding
further, he explained that customers and interested parties can access
the centralized database on the following link: www.moi.gov.ae/sd and
browse through the list of services easily. Using this link, they can
benefit from the wide array of provided services, getting acquainted
with the services specifications, conditions and ways to acquire them.
The
Centralized Base provides service-related data to all service provision
platforms, and service seekers about the services provided by the MoI’s
websites, smart applications, security media, call centers, and social
media. It consists of a statistical database and a simplified and
advanced search engine for customers, staff members, and supervisors. It
also offers service centers maps and an effective and easy service
assessment tool.
In conclusion, the Head of the Customer Service
Department underlined that the Centralized Database constitutes a
qualitative addition to the Ministry of Interior, which leverages the
latest technical innovations and developments in a bid to enhance police
services offered to citizens and residents and maintain leadership in
service quality and ease-of-use.
For more information about:
The Ministry of Interior, please click HERE
Abu Dhabi Police, please click HERE
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The
Arabic-language text of this announcement is the official,
authoritative version. Translations are provided as an accommodation
only, and should be cross-referenced with the Arabic-language text,
which is the only version of the text intended to have legal effect.
Contacts
The UAE Minister of Interior's General Secretariat, Tactical Affairs and Security Media Department
Abu Dhabi Police GHQ - Security Media
Chris Cron +971-(0)-50-987-1317
E-mail: cron.media@hotmail.com
Permalink: http://www.me-newswire.net/news/13256/en
حضر التمرين، العديد من الجهات الشرطية والمؤسسات والدوائر المحلية في إمارة أبوظبي، ونُظّم مؤخراً في فندق نوفوتيل بأبوظبي.
